How Should A Company Respond To Negative Social Media and Blog Comments?
When someone starts to criticize your company or latest business move online, what can you do to help stop that behavior? That’s a question I get a lot. Here Susan shares how Cisco has handled that very problem successfully.
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This video was shot at the 2011 B2B Social Communication Leadership Forum in Silicon Valley presented by PR Newswire and Business Development Institute.
Vice President, Corporate Communications
Disclosure: My ticket was provide without charge by PR Newswire and Business Development Institute.